Change Support Desk settings

Owner and Administrators only. Send only what you change. auto_replies is merged key by key with the current
settings (so { "follow_up": { "days": 5 } } changes just that); off_hours.days is replaced as a whole.

Enabling needs a subscription, a grant or a running free trial (403 otherwise — see POST /support/billing/checkout).
Changing custom_email to a new domain resets its verification and starts adding the domain to the mail provider;
then add the returned DNS records and call POST /support/settings/check-dns. The email cannot be one that another enabled project uses.

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Body Params
boolean
string
enum
Allowed:
string | null

e.g. [email protected]; null removes it

string | null
boolean
muted_emails

Addresses or * patterns (*@vendor.com, billing@*). A list, or text with one entry per line. Replaces the whole list; up to 200 entries.

auto_replies
object

Automatic messages to customers. Every template id must be a template of this project
(GET /support/templates); foreign ids are dropped. Switching enabled on creates the four
starter templates for any slot left empty.

Headers
string
required
string

Required for client API keys (projects.project_id slug). Not needed for legacy project keys.

Responses

403

Not Owner / Administrator, or the trial is over and there is no subscription

422

Validation error (invalid mute pattern, email already used by another project …)

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application/json